FAQs

We first recommend downloading our app (search: Rise Fitness New). Once you have the app downloaded, find the class you would like to reserve and book that baby by purchasing a single class, class pack or membership!

Expect a welcoming, inclusive environment, with incredible instructors that will help push you past your limits! Each class will leave you feeling energized and ready to tackle whatever your day brings!

Come ready to sweat in comfortable workout clothes. If it’s your first time to the studio, please arrive 10-15 minutes early so we can show you around and help you grab appropriate equipment for your class (if needed). Bring your water bottle—you’ll need it! We have a filtered water station available for refills. We’ll also provide you with a complimentary sweat towel.

We sure do!

No, but we’ve got some items in our bathrooms to help you refresh and feel good as new! ;)

Please arrive on time for class. If you are running late, please call our front desk at 360-210-7886, so we can hold your spot. If you are late to class and do not contact the studio, your space may be given to a standby participant at the start of class.

CANCELLATION POLICY:

To receive a full refund, you must cancel your reservation 12 hours before the start of your class. You can cancel your class by logging into the Rise Fitness app, calling the studio at 360-433-2718, or emailing us at info@risefitnesswa.com. Also, keep in mind that phone and email cancellations must also be received at least 12 hours before the class to avoid a cancellation fee.

Failure to cancel 12 hours before the start of class will result in:

• loss of one (1) credit for 4x/10x monthly members, single classes & class packs.

• $15 late fee for unlimited and ALL IN unlimited monthly members.

NO SHOW POLICY:

Failure to show up for a class, regardless of your membership or credit package, will result in a $30 no show fee. AND for 4x/10x monthly members, single classes & class packs, the loss of one (1) credit.

*Please note, the same cancellation and no show policies apply to any guest you reserve under your account.

There is no magic number! However, we do recommend incorporating intentional rest days and a healthy lifestyle outside of the studio to achieve desired results.

Participants must be at least 14 years of age. If under 18, parental consent is required.

Yes, absolutely. Each class can be catered to your individual fitness level. Our instructors are well trained and will make sure you feel comfortable with modifications to lower or increase the intensity of your workout.

We sure do! We’d love to host your next birthday party, corporate event or wedding crew! You bring your people and we’ll take care of the rest. Call, e-mail, or visit the studio to get your party STARTED!

Absolutely! You can purchase gift cards on our website or app and send them to your recipient via email. Or you can visit us at the studio and purchase a physical gift card too!

You can freeze your membership up to 90 days per year for a minimum of 30 days at a time. Freezing your membership reserves your spot at the studio + locks in your current rate.

If you need to terminate your membership, please send us an email at info@risefitnesswa.com. We require a 30 day notice.